From this week every order leaves the warehouse without plastic. Clothing ships in recycled paper mailers, shoes in their own box inside a second-use carton, and the tape is paper too.
That removes about 2.4 tonnes of plastic a year. Everything we send can go straight into curbside recycling.
Returns work as before: reuse the same mailer, it has a second adhesive strip for the way back.
Insulated jackets, merino base layers and a new trail shoe for wet months.
Read more: The winter 2026 collection is inOrder by 1 pm and get it the same evening anywhere in the city.
Read more: Same-day delivery in San FranciscoTune-ups, wheel truing and fittings at the Market Street store, booked online.
Read more: Our bike workshop is openPaper mailers, cardboard tape and boxes reused from our suppliers.
Read more: We've switched to plastic-free packaging
